Frequently Asked Quote Now
For online orders, you could pay by PayPal, credit card, bank transfer. For Custom order, usually will be T/T, also welcome Alibaba trade assurance order.
When you turn to the checkout page, please first click PayPal button, then it will turn to the PayPal page. You will find the button “Pay By Credit Or Debit Card” Or Checkout As Guest.
Generally, our order processing time is about 1-3 business days (exclude weekend and holiday). Upon checkout, there will be an estimated delivery date for your order. Please note that it may take longer during weekends or holidays.
For online orders, we currently ship to US, UK, Canada, Germany, South Africa, Italy, France, Australia. If you are from other countries and want to purchase the water bottonline, please kindly contact us and our customer service will response you within 24 hours.
Check the status of your order by logging into your account, clicking Orders, and then clicking on the order you would like to track. You can also click on the tracking number in the email we sent you when your package is shipped.
If the tracking information for your package says delivered but you haven’t receive it, please contact the local courier to check it first. If the package still couldn’t be found, please contact us via Email or WhatsApp. We will assist you within 24hours.
If you receive an incorrect/damaged package, please contact us immediately. And please provide us pictures of the items you received. We will help sort this out as soon as possible.
Your satisfaction is our priority for Cup Bottle. We will be pleased to accept the return or exchange request within 15 days of receipt. Please contact us if there are any problems with your order.
Normally our MOQ is at least 300pcs. For our stock products, the MOQ may be less. Any questions, please send us inquiry.
Of course, you could buy samples online. If customized samples, please contact us for details. Don’t worry, sample cost will be deducted from the amount once official order placed.
If you want your own design, it takes 5-7 days, subject to your designs whether they need new printing screen, etc.
Normally it takes 30days to make it. Please contact our sales for your official orders.
Yes, we provide custom service and proceed your order based on your requirements. Please send us your special inquiry.
Usually will be T/T, also welcome Alibaba trade assurance order. If you order online in bulk, you could pay by PayPal, Credit Card, and Bank Transfer.